ReXGuardian – Remote Connectivity Assistant
A remote-access expert on every device—no tickets required.
On-device AI for Windows 11 that predicts, explains, and self-heals VPN/ZTNA/VDI issues in seconds—no data leaves the endpoint.
Windows 11
Splunk (SIEM)
ServiceNow
Teams / Slack
Intune / SCCM
Microsoft Phi Silica (SLM)
Zero-wait help desk—on your laptop.
ReXGuardianCA installs an AI specialist on each endpoint. It learns that device’s VPN, ZTNA & VDI nuances, detects drift, and fixes issues before users even notice. When escalation’s needed, it hands human-readable notes to ServiceNow.
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Cuts MTTR from hours → seconds
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Slashes L1 ticket volume by ~60%
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Pilot: 93% of user tickets auto‑avoided
Help Desk Ticket vs <5 second Self-Healing Remediations
How it works
Detect → Diagnose (AI ONNX/Phi Silica) → Self-Heal → Evidence (local)
Detect
Watches critical connectivity layers including: cert store, firewall, GPO, NIC, credential vault.
Diagnose
Translates low‑level errors into clear explanations; forecasts failure windows.
Self-Heal
Policy‑controlled playbooks restart services, refresh credentials, repair remote access connectivity profiles, reset adapters, etc.
Evidence
Audit‑ready logs stored locally; no SaaS or log‑shipping.
Why ReXGuardianCA
Self-Healing Drift Shield
Remote‑access clients silently drift (expired certs, GPO’s, client firewall changes, NIC driver revs, etc.). ReX’Ai spots configuration drift in real time, rolls back, and logs evidence—locally.
Compliance‑Grade Privacy, Consumer‑Grade Ease
100% local inference; no SaaS. “Fix Now” that just works. SOC 2 & HIPAA mapping available.
Runway-Ready for the PC NPU Era
Designed for today’s CPUs; lights up Windows 11 CoPilot+ PC NPUs when present—sub‑second ML client-only inference.
Supported Remote-Access Solution Plug-ins
ReXGuardianCA ships with support for 19 connectivity assistant plug‑ins for leading VPN, ZTNA, and VDI clients:
Windows 365 / Dev Box
Compliance-grade privacy,
built-in.
- 100% local-client inference; no remote API calls, no log‑shipping
- DPAPI‑NG‑encrypted snapshot store
- SOC 2 & HIPAA mapping; GDPR/CCPA EU ready
- Default‑deny network posture
- RBAC, retention controls, audit trails
ReXGuardian ROI Calculator
Edit the inputs below or keep defaults. Results update instantly.
Scope & Baseline
Impact of ReXGuardianCA
Show formula details & sources
Baseline tickets B = Seats × Tickets/user.
Avoided = B × Auto-avoid. Remaining = B – Avoided. Reduced = Remaining × (1 – L1 reduction).
Escalations: baseline = B×Esc%, new = Reduced × (Esc% × (1 – L1 reduction)).
Savings = (Avoided × C1) + ((Remaining – Reduced) × C1) + ((BaselineEsc – NewEsc) × (C2 – C1)) + (Reduced × Δt/60 × hourly).
• Tickets per user / year default (1.2) — historical ticketing data or DEX benchmarks.
• L1 ticket cost default ($32) — Industry average fully-loaded cost per L1 ticket (e.g., HDI Benchmark, YEAR).
• L2/L3 ticket cost default ($120) — finance or benchmark; adjust to internal rates.
• Escalation rate default (20%) — SNOW/Jira data or internal Ops metrics.
• Auto-avoid % (pre-ticket) default (30%) — pilot result: Observed during ReXGuardian pilot; environment-specific.
• L1 reduction % default (60%) — pilot result: Observed during ReXGuardian pilot; environment-specific.
• Minutes saved default (25) & employee hourly value default ($55) — Customer time-and-motion or compensation data.
• Model excludes Sev-1/outage avoidance and tool consolidation by default; add those if you have defensible data.
• ROI outputs are directional and should be validated against the customer’s ticketing/finance records.
AI Client Neural Processor-Ready
Leverages Windows 11, Phi Silica LLM, and Microsoft security APIs—no kernel hooks or extra agents. Accelerates automatically on Windows 11 NPUs for sub‑second inference.
- Modern WinUI 3 UX
- Official Windows networking & NCSI signals
- Intune/SCCM, ServiceNow, SIEM integrations
FAQ
Does it ship data to the cloud?
No. All AI/ML runs locally on the device. Policies control what’s stored and for how long—no log-shipping by default.
Will it conflict with our VPN/ZTNA client?
ReXGuardianCA is vendor-agnostic and uses documented Windows/Microsoft APIs. Remediation actions are policy-gated to avoid conflicts.
Can we trust automated fixes?
Start in monitor-only mode. Enable auto-fix per playbook as confidence grows—every action is logged with rollback and full audit.
How does it integrate with ServiceNow?
Only when escalation is needed, the agent posts human-readable diagnostics into the ticket and attaches evidence.
What about NPUs?
It accelerates automatically on Windows 11 CoPilot+ PC NPUs for sub-second inference—no rebuilds. Runs great on CPUs today.
Deployment & footprint?
Lightweight agent. Intune/SCCM ready (silent install, policy controls). No kernel hooks; security-first architecture.
Ready to cut tickets and downtime?
Request a ReXGuardianCA Demo or More Information
See how on-device AI detects and self-heals remote connectivity issues—no SaaS, no log-shipping.
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